Team FAQ

General Questions

How do I get in touch?

Please apply using our career page. If you don't see anything that's a fit, you can reach out to Robby Wade (CEO) via email at [email protected] and let us know how you think you could take our team to the next level.

Who will I be working with?

Remote or Office

We all work 100% remotely, and we have team members across the world USA, Costa Rica, France, Mexico, Australia, and Pakistan.

How many people are you currently hiring?

3-4. We are investing in the development of our current team rather than rapidly expanding the headcount. However, once we have achieved product-market fit and are ready to scale, we will expand the team further.

Speaking and writing?

The primary language within the company is English. However, we have team members spread across the world who operate across a spectrum in terms of speaking and writing ability. All roles require you to communicate with your team members, and specific leadership roles require strong writing/speaking ability.

Do you provide benefits? Yes.

  1. 1.
    Healthcare – Medical, dental, vision.
  2. 2.
    Home-office equipment.
  3. 3.
    Student loan reimbursement.
  4. 4.
    Wellness Stipend.
  5. 5.
    Stock options – no cliff.
  6. 6.
    Weekly pay.
  7. 7.
    401K Matching.

What about Web 3?

We have detailed our strategy for progressive decentralization in the token paper linked below.

Operations

What applications do you use:

  1. 1.
    Product/task management: Linear.
  2. 2.
    Communication: Slack, Zoom, Loom & thisapp.
  3. 3.
    Design: Figma.
  4. 4.
    Docs: Gitbook.
  5. 5.
    Calendar: Cron.
  6. 6.
    Password management: 1Password.
  7. 7.
    HR: Trinet
  8. 8.
    Expense Management: Ramp.

What does your tech stack look like?

  • Frontend - React, React Native, Typescript, Next.JS, 3rd Party APIs & GraphQL.
  • Backend - Node.JS, Typescript, Apollo GraphQL, Gremlin, AWS, and Docker. We use AWS Serverless whenever possible. Our backend engineering team develops scalable architecture from day 1, with no single points of failure.
  • Operations - Our AWS services are managed via infrastructure as code. We take cloud security, logging, and monitoring seriously and extensively use GitLab CI/CD.

Product

What stage is the product at?

Thisapp is currently in beta (v0.0.526) as of March 26th. The private beta has 250+ users, primarily family, friends, and investors who use thisapp as their primary Chat app. The beta is generally stable, and the majority of the standard chat features are working; text, audio recording + transcription, video calling, gifs, media capture/upload, and group creation. We still have a lot of work to do to achieve parity with the primary chat applications, i.e., WhatsApp/iMessage: local storage, call kit, fail states, search, E2EE, to name a few things. We release every week, so the above is often out of date. The 0.0.498 means we've had almost 500 releases now.
Thisapp is no longer an idea. We know users want a better chat product. We're now looking forward to scaling the product and bringing the vision to life (Feb, 2022).

Click here to view the extended roadmap:

Click below to see what we are currently working on.

How do you keep messages secure:

Our mobile and web applications encrypt traffic in transit, and your data is encrypted at rest when stored. In addition, any customer data from mobile and web clients to any thisapp services is encrypted in transit over public networks using TLS 1.2+ to protect it from unauthorized disclosure or modification. Our implementation of TLS enforces the use of strong ciphers, and key-lengths were supported by the browser. Data drives on servers holding customer data use full-disk, industry-standard AES-256 encryption at rest. In addition, we use the AWS Key Management Service (KMS) for key management. Encryption, decryption, and key management processes are inspected and verified internally by AWS regularly as part of their existing internal validation processes.

Business

Have you raised any money?

Yes - we are happy to tell you how much over the phone. It’s in the millions of dollars range, from investors listed at the bottom of our website.

How will thisapp make money?

Our strategy for generating revenue is detailed in the business model exploration:

How big do you think the market is for thisapp?

Huge. Chats have the biggest and most active user bases in the world – WhatsApp currently has 2bn+ users. Moreover, the High-frequency, low-margin nature of Chat makes it a powerful lead generator for the lower-frequency, high-margin revenue generation opportunities shown above. The market sizes for bookings, mobile transactions & in-app spending are detailed below:

Culture

How do you manage your remote culture?

  1. 1.
    We operate as one team, regardless of professional discipline. We all need to understand each other's roles, requirements, and workloads in order to work together efficiently. This collaboration deepens the friendships within the team.
  2. 2.
    VR Games – All team members receive an Occulus Quest 2. And every Friday, we play a game; walkabout mini golf gets super competitive.
  3. 3.
    In-person meet-ups – to date we have had two in-person meet-ups:
    1. 1.
      Skydiving.
    2. 2.
      Disneyland.

What is work/life balance like at your company?

We work extremely hard during the week and take the weekends for rest and recovery. However, thisapp is a start-up, and as a result, the personal workload is demanding. To maximize longevity in the team, we encourage prioritizing personal health; sleep, exercise, ergonomics, etc. It is commonplace to discuss our physical and mental well-being; we are all invested in each other's personal and professional success.

How would you describe the team mindset:

We move fast, take risks, and chase big outcomes wherever possible. We’re creating an environment where we can act fearlessly, consensus isn’t needed for every action, and experimentation and failure (plus learning) are par for the course.
As we continue to innovate and push the boundaries of what is thought possible, we must seek out the opportunities that reap the biggest rewards and always challenge ourselves to think differently.
  • This means we:
    • Default to experimenting instead of spending time theorizing for the perfect solution.
    • Prioritize learning from our failures.
    • Recognize when to ship “good enough” solutions.
    • Allocate ample time to the highest importance and highest leverage work.
    • Aren’t shy about admitting failure to ourselves, our teammates, and our partners.
    • Get outside our personal comfort zones.
    • Always measure our results, so we can be sure when we’re wrong.
    • Are comfortable putting out MVPs to customers, so long as we’re clear with them about what we’re doing.
  • This does not mean we:
    • Don’t fix bugs and technical/operational debt.
    • Reinvent things just for the sake of it; it needs to be something well thought out and worth the work.
    • Get distracted by shiny objects; we are willing to do small things that move the needle.
    • Forget that current results matter as well; short-term progress is essential to long-term success.
    • Don’t balance the needs of our existing stakeholders with those of our future ones; we must build for both our present and our future.
    • Are careless; making a mistake once is ok but it must be learned from. We don’t make the same mistake twice.

Other

Are you open to bringing on interns for any of your roles?

Not at this time—unfortunately, we don’t have the bandwidth necessary to offer a stellar internship program. We need to invest every ounce of energy into making a great product first. We may reconsider in early 2023.
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On this page
General Questions
How do I get in touch?
Who will I be working with?
Remote or Office
How many people are you currently hiring?
Speaking and writing?
Do you provide benefits? Yes.
What about Web 3?
Operations
What applications do you use:
What does your tech stack look like?
Product
What stage is the product at?
How do you keep messages secure:
Business
Have you raised any money?
How will thisapp make money?
How big do you think the market is for thisapp?
Culture
How do you manage your remote culture?
What is work/life balance like at your company?
How would you describe the team mindset:
Other
Are you open to bringing on interns for any of your roles?