Team FAQ

General Questions

How do I get in touch?

Who will I be working with?

Robby, Claire, Dac, Nolan, Brendon, Kels, Zain, James, Tehreem, Guido.

Remote or Office

We all work 100% remotely, and we have team members worldwide: USA, Costa Rica, France, Mexico, Australia, and Pakistan.

How many people are you currently hiring?

3-4. We are investing in the development of our current team rather than rapidly expanding the headcount. However, we will expand the team further once we have achieved product-market fit and are ready to scale.

Speaking and writing?

The primary language within the company is English. However, we have team members spread across the world who operate across a spectrum in terms of speaking and writing ability. All roles require you to communicate with your team members, and specific leadership roles require strong writing/speaking ability.

Do you provide benefits? Yes.

  1. Healthcare – Medical, dental, vision.

  2. Home-office equipment.

  3. Stock options – no cliff.

  4. Weekly pay.


What applications do you use:

  1. Product/task management: Linear.

  2. Communication: Slack, Zoom, Loom & thisapp.

  3. Design: Figma.

  4. Docs: Gitbook.

  5. Calendar: Cron.

  6. Password management: 1Password.

  7. HR: Trinet

  8. Expense Management: Ramp.

What does your tech stack look like?

  • Frontend - React, React Native, Typescript, Next.JS, 3rd Party APIs & GraphQL.

  • Backend - Node.JS, Typescript, Apollo GraphQL, Gremlin, AWS, and Docker. We use AWS Serverless whenever possible. Our backend engineering team develops scalable architecture from day 1, with no single points of failure.

  • Operations - Our AWS services are managed via infrastructure as code. We take cloud security, logging, and monitoring seriously and extensively use GitLab CI/CD.


What stage is the product at?


Have you raised any money?

Yes - we are happy to tell you how much over the phone. It’s in the millions of dollars range, from investors listed at the bottom of our website.

How will thisapp make money?

How big do you think the market is for thisapp?


How do you manage your remote culture?

  1. We operate as one team, regardless of professional discipline. We all need to understand each other's roles, requirements, and workloads in order to work together efficiently. This collaboration deepens the friendships within the team.

  2. VR Games – All team members receive an Occulus Quest 2. And every Friday, we play a game; walkabout mini golf gets super competitive.

  3. In-person meet-ups – to date we have had two in-person meet-ups:

    1. Skydiving.

    2. Disneyland.

What is work/life balance like at your company?

We work extremely hard during the week and take the weekends for rest and recovery. However, thisapp is a start-up, and as a result, the personal workload is demanding. To maximize longevity in the team, we encourage prioritizing personal health; sleep, exercise, ergonomics, etc. It is commonplace to discuss our physical and mental well-being; we are all invested in each other's personal and professional success.

How would you describe the team mindset:

We move fast, take risks, and chase big outcomes wherever possible. We’re creating an environment where we can act fearlessly, consensus isn’t needed for every action, and experimentation and failure (plus learning) are par for the course.

As we continue to innovate and push the boundaries of what is thought possible, we must seek out the opportunities that reap the biggest rewards and always challenge ourselves to think differently.

  • This means we:

    • Default to experimenting instead of spending time theorizing for the perfect solution.

    • Prioritize learning from our failures.

    • Recognize when to ship “good enough” solutions.

    • Allocate ample time to the highest importance and highest leverage work.

    • Aren’t shy about admitting failure to ourselves, our teammates, and our partners.

    • Get outside our personal comfort zones.

    • Always measure our results, so we can be sure when we’re wrong.

    • Are comfortable putting out MVPs to customers, so long as we’re clear with them about what we’re doing.

  • This does not mean we:

    • Don’t fix bugs and technical/operational debt.

    • Reinvent things just for the sake of it; it needs to be something well thought out and worth the work.

    • Get distracted by shiny objects; we are willing to do small things that move the needle.

    • Forget that current results matter as well; short-term progress is essential to long-term success.

    • Don’t balance the needs of our existing stakeholders with those of our future ones; we must build for both our present and our future.

    • Are careless; making a mistake once is ok but it must be learned from. We don’t make the same mistake twice.


Are you open to bringing on interns for any of your roles?

Not at this time—unfortunately, we don’t have the bandwidth necessary to offer a stellar internship program. We need to invest every ounce of energy into making a great product first. We may reconsider in early 2023.

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